FAQ

We are at Zac de Jailly, 4 rue des Fondeurs, 57535 Marange-Silvange, near Metz. We do not publish opening hours, so please call or email first and we will arrange a time for your visit.

Yes, listening is the heart of what we do. The salon has a hi-fi auditorium and a home cinema room. Tell us what you would like to hear and bring a few of your own discs or files.

Prices are not shown online. Use the request form on a product page or the contact page, or call us, and we will confirm availability and the current price.

Yes. We deliver in France, including the overseas territories, and elsewhere in Europe. Delivery costs depend on weight and destination and are communicated before you order. If you would like help with installation at home, ask us. See Shipping & Delivery.

Tell us about your room, your music and your budget, and we will propose a short list. Speaker placement and room acoustics are part of the discussion.

All consumer purchases are covered by the statutory legal guarantee of conformity (two years in France) and the guarantee against hidden defects. Manufacturers' warranties may apply on top, depending on the brand. See our Warranty page.

If you buy at a distance, you generally have 14 days from receipt to withdraw, with some legal exceptions. Details are on the Returns & Withdrawal page.

The former catalogue included pre-owned items from time to time. Ask us what is currently available.

The brands we have carried range from specialist high-end names such as Accuphase, Focal, Avalon and Magnepan to well-known brands such as Denon, Pioneer, Klipsch and Sony. See the Brands page. If you are looking for something that is not listed, ask us.

Payment methods are confirmed when we accept your order; our usual methods are bank cheque for smaller amounts and bank transfer for larger ones. Ask us whether financing is available for larger purchases.